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1. Personal information  /  Information We Collect

To fulfill your order, you must provide us with certain information which you authorize when you choose to make a purchase, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information, if you contact us directly.

2. Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  •  as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
  • if necessary to comply with a legal obligation, insurance claim, court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as: providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services

 3. Third parties  /   Information Sharing and Disclosure

Information about our customers is important to our business.

We utilize trusted third parties as a means of conducting our online business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Third Party Service Providers. We utilize the following third party service providers to operate our online business: Paypal (secure payment processor); GoDaddy (website host); Google Analytics (aids our business in better understanding our customer needs).
  • In addition, we engage certain trusted third parties to perform functions and provide services to our business, such as shipping & insurance companies. Please note we will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Business transfers. If for some reason we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

 4. The length of time personal information is stored  /  Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to comply with tax and business record requirements, to resolve disputes, and to enforce our agreements. We generally keep your data for up to 4 years.

5. Your Rights

If you reside in the US or certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. as described:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
  • Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. Whether you reside in the US, EU, or other territories and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of personal privacy as it relates to US data protection and EU data protection laws, I, Shannon Sorensen, owner of Fairface™ am the data controller of your personal information. 

If you have any questions or concerns, you may email me at:
Shannon [! at ]

Alternately, you may mail me at:
Fairface, Attn. Shannon Sorensen   PO Box 191 Fall City, WA 98024-0191

Updated 5/21/2018

Our promise, here at Fairface™, is to be totally transparent about your privacy and personal information, how we use it and how it pertains to doing business with us. As such, we collect and use personal data only as needed for us to deliver to you our world-class products. We never sell your personal information.

Our Privacy Policy describes how and when we collect, use, and share information when you purchase items from Fairface™, contact us, or otherwise use our services through or our related sites. 

Please be advised, this Privacy Policy does not include the practices of third parties that we do not own or control, including our website host GoDaddy or any third party services you access through GoDaddy; additionally please see policies for Paypal (our payment processor), Google Analytics (which helps us perform our business better), & USPS (our frequent postal provider).


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